Shipping & Returns

We ship direct to you via courier, anywhere in New Zealand (NZ) offering free shipping on orders of $85.00 or more. Orders under $85.00 in NZ have a shipping fee of $9.50 only.

We utilize NZ Post & Aramex as our couriers of choice. Goods ordered will be dispatched within 24hrs Monday to Friday & with the exception of a rural delivery should be delivered within 1-3 working days. All orders are able to be 'Tracked & Traced' accordingly.

In the event an order cannot be immediately fulfilled PetCare-Dannevirke will contact the customer & arrange multiple delivery's and/or a refund accordingly.


Prices shown on the website are in New Zealand dollars ($NZD), inclusive of Goods and Services Tax (GST). All transactions will be processed in New Zealand dollars.

In the event of an over-charge when purchasing products from our website, PETCARE - Dannevirke undertakes to refund any such overpayment.


Customer refunds/returns will be managed by arrangement with the customer and PETCARE - Dannevirke. NOTE: Customers are responsible for freight costs associated with returned goods.